Privacy Policy

Introduction

Ikasia (hereinafter "we", "our", "Ikasia") is committed to protecting the confidentiality and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

This privacy policy explains:

• What data we collect
• Why we collect it
• How we use it
• Your rights regarding your data

1. Data Controller

Ikasia [Full Address] 58 rue de Monceau 75008 Paris, France Email: privacy@ikasia.ai Phone: +33 (0)1 XX XX XX XX

2. Personal Data Collected

a) Data collected via the contact form

When you contact us via our form, we collect:

• First and last name
• Professional email
• Phone (optional)
• Company / Organization
• Job title / Function
• Industry sector
• Company size
• Details of your request

Legal basis: Consent and legitimate interest (processing your request)

b) Data collected during training registration

• Identification information (name, first name, email, phone)
• Professional information (company, job title, sector)
• Billing information
• Participation data (attendance, evaluations, certificates)

Legal basis: Execution of the training contract

c) Automatically collected data (cookies)

• IP Address
• Browser type
• Pages visited
• Visit duration
• Traffic source

Legal basis: Consent (via cookie banner)

See our Cookie Policy for more details.

d) Newsletter

• Email
• First name (optional)
• Interests (optional)

Legal basis: Consent (explicit opt-in)

3. Purposes of Processing

We use your data to:

a) Process your requests

• Answer your questions
• Establish quotes
• Manage training registrations

b) Execute our services

• Deliver training
• Issue certificates
• Ensure pedagogical follow-up

c) Improve our services

• Analyze customer satisfaction
• Improve our training
• Optimize our website

d) Marketing communication (with consent)

• Send our newsletter
• Inform about our new training courses
• Share relevant AI content

You can unsubscribe at any time via the link in each email.

4. Data Recipients

Your data may be shared with:

a) Internal collaborators

Access limited to persons needing access (trainers, administrative, support).

b) Technical service providers

• Site host (e.g., OVH, AWS)
• Emailing service (e.g., Mailchimp, SendGrid)
• Management tools (CRM, billing)

These providers are subject to strict confidentiality and security obligations.

c) Funding bodies

If you mobilize OPCO funding, we transmit the necessary information for administrative management.

We never sell your data to third parties.

5. Data Transfers Outside the EU

Some of our service providers may be located outside the European Union. In this case, we ensure that:

• The country benefits from an adequacy decision by the European Commission, or
• Appropriate guarantees are in place (standard contractual clauses, Privacy Shield if applicable)

6. Retention Period

We retain your data only for the time necessary for the purposes:

At the end of these periods, your data is deleted or anonymized.

7. Your Rights (GDPR)

In accordance with the GDPR, you have the following rights:

a) Right of access

Obtain a copy of your personal data.

b) Right of rectification

Correct your data if it is inaccurate or incomplete.

c) Right to erasure ("right to be forgotten")

Request the deletion of your data (except legal retention obligation).

d) Right to restriction of processing

Limit the use of your data in certain cases.

e) Right to portability

Recover your data in a structured and machine-readable format.

f) Right to object

Object to the processing of your data (especially for marketing).

g) Right to withdraw your consent

For processing based on consent (newsletter, cookies), you can withdraw it at any time.

h) Right to define post-mortem directives

Define what happens to your data after your death.

8. Exercising Your Rights

To exercise your rights, contact us:

• Email: privacy@ikasia.ai
• Mail: Ikasia – DPO, 58 rue de Monceau, 75008 Paris, France

We will respond within 1 month (extendable to 3 months if necessary).

You also have the right to lodge a complaint with the CNIL: CNIL – 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 www.cnil.fr

9. Data Security

We implement technical and organizational measures to protect your data:

• SSL/TLS encryption for communications
• Restricted access to data (authentication, authorizations)
• Regular backups
• Monitoring and detection of security incidents
• Training of our teams in data protection

In the event of a data breach likely to present a risk to your rights, we will inform you in accordance with the GDPR.

10. Cookies and Similar Technologies

See our Cookie Policy for more details.

11. Minors

Our services are aimed at professionals. We do not knowingly collect data from persons under 16 years of age.

12. Changes to this Policy

We may modify this privacy policy to reflect legal changes or our practices.

Last update date: November 21, 2024

Significant changes will be notified to you by email or via a banner on the site.

13. Contact

For any questions about this privacy policy: Email: privacy@ikasia.ai Phone: +33 (0)1 XX XX XX XX