Quality & Commitments
Transparency and quality commitment: find our performance indicators, satisfaction rates and continuous improvement commitments.
Organization undergoing Qualiopi certification
IKASIA is a recently created training organization (January 2026). The indicators below will be updated after each training session. This page will be enriched as our activity grows.
Key indicators
Testimonials
Une excellente formation de découverte qui permet de passer du néophyte à l'opérationnel en un temps record. Le formateur a su vulgariser l'IA avec un vrai pragmatisme, en mettant l'accent sur l'art du prompt et sur la sécurité des données (point non négociable pour nos métiers en Finance). Une immersion lucide entre potentiels actuels et limites de l'IA, idéale pour piloter la transformation de nos équipes avec agilité.
« Se former sur l'IA n'est pas un coût, mais un investissement. »
Our quality approach
Needs analysis
Questionnaire and framing interview before each training
Positioning
Self-assessment and course adaptation to group level
Training
Facilitation with practical workshops, real cases and attendance tracking
Evaluation
Skills assessment + hot satisfaction questionnaire
Follow-up
Cold questionnaire at 3 months + improvement actions
Our quality commitments
Response within 48h
Any information or quote request receives a response within 48 business hours.
Context adaptation
Each training is preceded by a needs analysis and positioning questionnaire to adapt content.
Systematic evaluation
Skills are assessed at each training. An end-of-training certificate details acquired competencies.
Continuous improvement
Each satisfaction feedback is analyzed and leads to measurable corrective actions.
Accessibility
Our disability referent, Guillaume Hochard, is available to adapt training arrangements to any disability situation. Contact: accessibilite@ikasia.ai
Transparency
This page is updated after each session. All indicators are published, including areas for improvement.
Complaints
If you are not satisfied with your training, you can send us a complaint:
- • Email: reclamation@ikasia.ai
- • Mail: IKASIA — Quality Service, 58 rue de Monceau, 75008 Paris
Acknowledgment within 48 business hours. Response within 15 business days.